This is annoying for consumers since you can’t be sure of which product you’re getting, but it’s a pretty common thing to find with products from brands as big as Neutrogena since they tailor their ingredients list to the regulations and preferences of different countries: European skincare formulation regulations ban or restrict a lot of ingredients and concentrations commonly used in the US for example. The catch is that although there are two products, there’s actually a couple of different ingredient lists, only one for the Oil-free acne wash, but at least more than 2 for the visibly clear pink grapefruit one. They also look the same, and from my understanding, the first one is marketed towards US demographics while the second one towards Europe and Middle Eastern ones. These products differ a bit in their formulation, but they are both marketed as anti-acne face cleansers and lists 2% of Salicylic Acid as their only active ingredient. In terms of names there is the 1] Oil-Free Acne Wash Pink Grapefruit Facial Cleanser (Named as the Pink Grapefruit Acne Face Wash & Cleanser with Vitamin C & Salicylic Acid on their website), and there’s the 2] Visibly Clear Pink Grapefruit Facial Wash. Neutrogena is available in more than 70 countries and different demographics necessitate different marketing strategies. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.There are 3 versions of this product. The weight of any such item can be found on its detail page. Please also note that the shipping rates for many items we sell are weight-based. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the world. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You may return most new, unopened items within 30 days of delivery for a full refund. Water, Sodium C14-16 Olefin Sulfonate, Cocamidopropyl Betaine, Sodium Chloride, Peg-120 Methyl Glucose Dioleate, Polysorbate 20, Linoleamidopropyl Pg-dimonium Chloride Phosphate, Propylene Glycol, PEG-80 Sorbitan Laurate, Fragrance, Disodium Edta, Benzalkonium Chloride, C12-15 Alkyl Lactate, Polyquaternium-7, Sodium Benzotriazolyl Butyphenol Sulfonate, Cocamidopropyl Pg-dimonium Chloride Phosphate, Ascorbyl Palmitate, Aloe Barbadensis Leaf Extract, Anthemis Nobilis Flower Extract, Chamomilla Recutita (Matricaria) Flower Extract, Citrus Grandis (Grapefruit) Fruit Extract, Citric Acid, Sodium Hydroxide, Red 40, Violet 2. Cleanses away dirt, oil, grime, impurities, and bacteria.It eliminates oil and dirt, as well as rinses clean without over-drying. With maximum strength Salicylic Acid, this unique formula powerfully treats and helps prevent breakouts-even blackheads. With naturally derived grapefruit, Vitamin C and Salicylic Acid, our oil-free face wash starts working instantly to clear breakouts and even the marks they leave behind.
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